Shipping policy
Last updated: 27/01/26
Thank you for shopping with us! Below you’ll find everything you need to know about how we process and ship orders.
Order Processing Time
All orders are processed within [1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
If we are experiencing a high volume of orders or unexpected delays, processing times may be extended. We’ll notify you if this occurs.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
-
Standard Shipping: [3-14 days]
Delivery estimates are based on your location and selected shipping method. Please note that delivery times are estimates and not guaranteed.
Shipping Destinations
We currently ship to:
-
Domestic: United Kingdom]
If we do not ship to your location, you’ll be notified at checkout.
Shipping Confirmation & Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information may take up to 24–48 hours to update.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer and are not included in the shipping cost.
Delays, Lost, or Damaged Packages
We are not responsible for delays caused by carriers, weather, customs, or other circumstances beyond our control.
If your order arrives damaged or appears lost:
-
Contact us at flblimiteduk@gmail.com within 2 days of delivery
-
Include your order number and photos (if applicable)
We’ll do our best to make it right.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions about this Shipping Policy, contact us at:
📧 flblimiteduk@gmail.com